Terms & Conditions

Last Updated: December 2024

1. Agreement to Terms

By accessing or using the services of Wraith Solutions ("we," "our," or "us"), you agree to be bound by these Terms and Conditions. If you disagree with any part of these terms, you may not access our services.

2. Services

Wraith Solutions provides IT consulting services, including but not limited to:

• Comprehensive cyber security assessments
• Network security and protection services
• Equipment and cabling services
• Customized IT solutions
• IT infrastructure consulting

All services are provided subject to these terms and any additional agreements or statements of work.

3. Use of Website

3.1 Permitted Use

You may use our website for lawful purposes only. You agree not to:

• Use the website in any way that violates applicable laws or regulations
• Attempt to gain unauthorized access to any portion of the website
• Transmit any viruses, malware, or harmful code
• Interfere with or disrupt the website or servers
• Use automated systems to access the website without permission

4. Service Agreements

Specific services will be governed by separate service agreements or statements of work that will detail:

• Scope of work
• Pricing and payment terms
• Timeline and deliverables
• Warranties and limitations

5. Payment Terms

Payment terms will be specified in individual service agreements. Generally:

• Payment is due according to the terms specified in your service agreement
• Late payments may incur additional fees
• We reserve the right to suspend services for non-payment
• All fees are non-refundable unless otherwise specified

6. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of Wraith Solutions or its content suppliers and is protected by copyright and other intellectual property laws.

You may not reproduce, distribute, modify, or create derivative works from any content without our express written permission.

7. Confidentiality

We understand the sensitive nature of your business information. We agree to:

• Maintain confidentiality of all client information
• Use client information solely for the purpose of providing services
• Not disclose client information to third parties without consent, except as required by law
• Implement appropriate security measures to protect confidential information

8. Warranties and Disclaimers

8.1 Service Warranties

We warrant that services will be performed in a professional and workmanlike manner. However, we do not guarantee:

• Uninterrupted or error-free service
• Complete elimination of all security threats
• Compatibility with all systems or software

8.2 Website Disclaimers

Our website is provided "as is" without warranties of any kind, either express or implied. We do not warrant that the website will be available, secure, or free from errors.

9. Limitation of Liability

To the maximum extent permitted by law, Wraith Solutions shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business opportunities, arising from the use of our services or website.

Our total liability for any claims shall not exceed the amount paid by you for the specific service giving rise to the claim.

10. Indemnification

You agree to indemnify and hold harmless Wraith Solutions, its officers, employees, and agents from any claims, damages, losses, or expenses (including legal fees) arising from:

• Your use of our services
• Your violation of these terms
• Your violation of any rights of another party

11. Termination

We reserve the right to terminate or suspend your access to our services immediately, without prior notice, for any breach of these terms. Upon termination, your right to use our services will cease immediately.

12. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the jurisdiction in which Wraith Solutions operates, without regard to its conflict of law provisions.

13. Dispute Resolution

Any disputes arising from these terms or our services shall be resolved through good faith negotiation. If negotiation fails, disputes may be resolved through binding arbitration or in a court of competent jurisdiction.

14. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. We will notify you of any material changes by posting the new terms on this page and updating the "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the new terms.

15. Severability

If any provision of these terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

16. Contact Information

If you have any questions about these Terms and Conditions, please contact us:

Wraith Solutions
Email: [email protected]
Contact Form